Our Working Process
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We partner with safari companies, tour operators, hotels, lodges and camps across East and Southern Africa. That work is also what shaped our products — MauzoSync for operators and Safariopedia for the wider tourism ecosystem.
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Yes. We primarily work with hospitality and tourism clients across East and Southern Africa—Tanzania, Kenya, Uganda, Rwanda, South Africa, and neighbouring markets—with clear communication and delivery from our Dar es Salaam team.
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We follow an agile development methodology that includes requirement analysis, planning, design, development, testing, and deployment. We maintain regular communication with clients, provide progress updates, and incorporate feedback throughout the process. This ensures transparency and allows for adjustments as needed.
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We use various communication tools including video calls, project management platforms, email, and instant messaging. We assign dedicated project managers who serve as your primary point of contact, ensuring clear communication and timely updates. We're flexible with meeting times to accommodate different time zones.
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Yes, we provide comprehensive post-launch support including maintenance, updates, bug fixes, and technical support. We offer different support packages to meet your needs, from basic maintenance to 24/7 dedicated support. We ensure your solution continues to perform optimally and evolves with your business needs.
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Yes. Safari companies and tour operators are a core part of our work — itinerary-led websites, enquiry flows, and MauzoSync for managing inquiries through to bookings, suppliers, operations and finance.
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Yes. We design booking-ready sites for hotels, lodges and camps — room and package presentation, galleries, and direct enquiry or booking paths across East and Southern Africa.
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MauzoSync is our operating platform for tour operators. It brings inquiries, itineraries, bookings, suppliers, operations and finance into one connected system — built from years of working inside tourism businesses.
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Yes. Redesigns, speed, SEO and booking UX upgrades are common. We start from how guests and operators actually use the site, not a generic template.
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Yes. Many safari and lodge teams are lean. We keep systems usable, document them clearly, and stay available for seasonal updates without requiring a large in-house IT staff.
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Safariopedia is our ecosystem for discovering and connecting with African tourism — destinations, tourism businesses, accommodation, experiences and travel information in one place.
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They serve two sides of the same journey. MauzoSync helps tour operators run the business. Safariopedia helps travellers and tourism businesses discover and connect. Pebble Softwares is the technology company behind both.
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Yes. Websites for hotels, lodges and operators remain core. Products grew out of that work — they did not replace it.
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Yes. Multi-property hospitality groups, DMCs and travel brands are a natural fit — websites, connected operations, and ecosystem visibility through Safariopedia where it makes sense.
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Our East Africa office is in Dar es Salaam. We work with tourism businesses across Tanzania, Kenya, Uganda, Rwanda and Southern Africa.
